Rifaly ("we," "our," or "us") is committed to protecting your privacy as per The Personal Data Protection Act of 2022 and other related laws. This Privacy Policy explains how your personal information is collected, used, and disclosed by Rifaly.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, Rifaly. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and key terms to help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
Cookie: a small amount of data generated by a website and saved by your web browser.
It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to Smartfoundry LTD, Senga Road, Mikocheni, Dar es Salaam, Tanzania that is responsible for your information under this Privacy Policy.
Country: where Rifaly or the owners/founders of Rifaly are based, in this case is Tanzania. Customer: refers to the company, organization or person that signs up to use the Rifaly Service
to manage the relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit -Rifaly and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by Rifaly or are under contract to perform a service on behalf of one of the parties.
Personal Data/Information: means information about a person recognized that have been maintained in a manner any, including- (a) personal information relating to race, national origin or the ethnicity, religion, age or marital status of the individual;(b) personal information regarding education, history of medical, criminal or employment;(c) any identification number, mark or formother specific that identifies the individual;(d) the person's address, fingerprints or blood type personal;(e) the name of the individual appearing in the statement personal belongings of another person related to him or where the disclosure of that name will reveal
personal information of a person; (f) information sent to the information collector personal and person, which is clearly the statement is private or confidential, and responses to that information may disclose the content of prior information, and anyone else's point of view or opinion about the subject of the information;
sensitive personal information : includes- (a) genetic information, information concerning children,information regarding errors, financial transactions of individual or security measures, information of biometric; And 11 Personal Information Protection Act, 2022
7 (b) if processed, it is personally identifiable information racial or ethnic origin, political ideologies, beliefs of religious or philosophical, affiliation, association membership of employees, gender and health information or sexual relations; and (c) any personal information which in accordance with the laws of the country are considered to have a significant impact to the rights and interests of the information subject;
Service: refers to the service provided by Rifaly as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Rifaly."'s" site, which can be accessed via this URL: www.rifaly.com You: a person or entity that is registered with Rifaly to use the Services.
What Information Do We Collect?
We collect information from you when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Name / Username (compulsory when registering)
Phone Numbers (compulsory when registering)
Email Addresses( compulsory when registering)
Address, (optional)
Country optional)
Company (optional)
IP information for troubleshooting and geo-location for Google analytics (optional) Images identifying the user (optional)
Multimedia content (e.g. documents, images, videos, audio files, graphics, etc.) uploaded may also contain personal data.
We also collect information about users’ activities while interacting with the website and the mobile application (e.g. carts, search, download histories, etc.)
Rifaly uploads user Phone number information to https://svcs.paypal.com
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
a) To personalize your experience (your information helps us to better respond to your individual needs)
b) To improve our app (we continually strive to improve our app offerings based on the information and feedback we receive from you)
c) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
d) To process transactions to monitor the usage of our Service
f) services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
g) To administer a contest, promotion, survey, or other site feature
h) To send periodic emails
i) for any other purpose with your consent
When does Rifaly use end-user information from third parties?
Rifaly will collect End User Data necessary to provide the Rifaly services to our customers.
End users may voluntarily provide us with the information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
When does Rifaly use customer information from third parties?
We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Rifaly customer, we receive information from a third party that provides automated fraud detection services to Rifaly. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
Without your consent, we will not share the information that we collect, both personal and non-personal, with third parties such as advertisers, content sponsors, promotional and
marketing partners, and others who provide our content or whose products or services we think may interest you. We will also not share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business re-organization, we will first seek your consent to share or transfer your personal and non-personal information to our successors-in-interest.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the app, database storage and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the app. If
If it’s necessary for us to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you, we shall seek your consent first.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographic such as connection speed, whether you have visited the app in a shared location, and type of the device used to visit the app. They may aggregate information about our advertising and what you see on the app and then provide auditing, research, and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to the government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.
Where and when is information collected from customers and end users?
Rifaly will collect the personal information that you submit to us. We may also receive personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on this app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Rifaly to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or de-personalize it so that we can't identify you.
Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Rifaly or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Could my information be transferred to other countries?
Rifaly is incorporated in Tanzania. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. We shall endevour to make sure legal framework is available to provide adequate protection of information to those countries and for those that do not have laws yet have atlest a certain level of protection even though we might not be able to guarantee fully safety of the consentented information. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
Is the information collected through the Rifaly Service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
Can I update or correct my information?
The rights you have to request updates or corrections to the information Rifaly collects depend on your relationship with Rifaly. Personnel may update or correct their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
Personnel
If you are a Rifaly worker or applicant, we collect the information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you.
Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Rifaly or any of its Corporate Affiliates (as defined herein), or that portion of Rifaly or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Rifaly, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of Tanzania without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy shall be
Tanzania under the Arbitration Act. Your use of the app may also be subject to other local, state, national, or international laws.
By using Rifaly or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
If you have a concern about any aspect of our privacy practices, including the way we've handled your personal information, you can report it to the relevant regulatory authority, in accordance with the laws of Tanzania.
Your Consent
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Rifaly. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Cookies
Rifaly uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.
Remarketing Services
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're "following" people around the internet by serving ads on the websites and platforms they use most.
Payment Details
In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.
Kids' Privacy
We collect information from kids under the age of 13 just to better our services. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.
Third-Party Services
We may display, include or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that Rifaly shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Rifaly does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links there to are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
Facebook Pixel
Facebook Pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy
Tracking Technologies
Cookies
We use Cookies to enhance the performance and functionality of our $platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously.
Local Storage
Personal data should be held no longer than necessary to fulfil its purpose. People covered by the The Personal Data Protection Act of 2022 have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
Why is The Personal Data Protection Act of 2022 important?
The Personal Data Protection Act of 2022 adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At Rifaly we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.
Individual Data Subject's Rights - Data Access, Portability and Deletion We are committed to helping our customers meet the data subject rights requirements of The Personal Data Protection Actof2022 .Rifalyprocessesorstoresallpersonaldatainfullyvetted,DPAcompliantvendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We've been set up as self-service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.
The The Personal Data Protection Act of 2022 requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above. You may exercise the following rights:
Right to Know and Access
You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
Right to Equal Service
We will not discriminate against you if you exercise your privacy rights.
Right to Delete
You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
How rifaly uses your disk space
Our app may need to access the disk space on your device for certain functions to work properly. This includes tasks like storing files or data locally so that you can access them later, or managing the app's own data to improve performance.
Why Are We Updating user timestamps?
We're updating our app to ensure it continues to meet Apple's privacy standards. This means we need to provide more information about why our app accesses certain parts of your device, like file timestamps.
What Is NSPrivacyAccessedAPICategoryFileTimestamp?
This is a technical term for a part of your device that our app sometimes needs to check. It's like a time stamp on a file, telling us when it was last used or modified.
Why Does Rifaly Need It?
Rifaly uses file timestamps to help organize and manage the newspapers and podcasts you access in the app. It helps us keep things running smoothly and ensures you can find what you're looking for easily.
What is NSPrivacyAccessedAPICategoryUserDefaults?
NSPrivacyAccessedAPICategoryUserDefaults is a technical term for a part of your device that our app sometimes needs to access. It's like a storage area where we can save your preferences and settings within the Rifaly app.
Why Does Rifaly Need UserDefaults?
Rifaly uses NSPrivacyAccessedAPICategoryUserDefaults to personalize your app experience and store your preferences. For example, we may save settings such as your preferred language or notification preferences to make using Rifaly more convenient for you.
Whom should I contact if I have questions about my personal information?
We invite you to contact info@rifaly.co.tz if you have questions about your personal information. For your protection, we will only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. Verification may require that we ask you to provide other personal information or use certain security measures. If we are unable to verify your request, we may not be able to implement the request for security reasons. We will endeavor to comply with your request as soon as reasonably practicable. In some cases, we may need to retain certain information where important public interests require, such as the safety and security of individuals; the rights and freedoms of others; the integrity of audit, investigation, arbitral or judicial processes; and/or recordkeeping or legal purposes.
If you make a request, kindly allow us one month to respond to you. If you would like to exercise any of these rights or require more information about these rights, please contact us.
Our Contacts
Don't hesitate to contact us if you have any questions.
Via Email: info@rifaly.co.tz
